Last Modified: February 12, 2025
This Privacy Policy (referred to as the "Policy" hereinafter) details how GREATER HARTFORD, INC (referred to as "we," "us," or "our" hereinafter) collect, use, store, and protect your personal information when you access or use our websites and mobile applications (collectively known as the "Sites"). By using our Sites, you are considered to have accepted the terms of this Policy.
We are dedicated to complying with all applicable global data privacy regulations. This includes, but is not limited to, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), and any similar provincial laws.
1. Information Collection
1.1 Information Provided by You
We collect personal information that you willingly provide, such as:
Contact Information: Name, email address, phone number, and postal address.
Account Information: Unique user ID and password.
Personal Details: Date of birth and purchase history.
Preferences: Wish lists, marketing preferences, and subscription choices.
Demographic Information: Age, gender, and location (if disclosed).
1.2 Automatically Collected Information
When you visit our Sites, we may automatically gather certain data through technologies like cookies, web beacons, and server logs. This includes:
Log Data: Your IP address, browser type, referring/exit pages, visit dates and times, and other browsing activities on our Sites.
Device Information: Device type, operating system, mobile network details, and device identifiers.
1.3 Information from Third Parties
We might obtain information about you from third - party sources, such as:
Social Media Platforms: If you log in or interact with us via platforms like Facebook or Google.
Business Partners: Third parties that assist us in providing services or conducting promotional activities.
2. Use of Your Information
2.1 Service Provision and Transaction Processing
We use your information to:
Fulfill your requests and offer the services you have consented to.
Provide customer support and respond to your inquiries.
Manage your account and preferences.
2.2 Marketing and Promotion
We may use your information for:
Sending marketing communications, newsletters, and updates about our products or services.
Conducting surveys, promotions, or contests.
Personalizing your experience on our Sites based on your preferences and browsing behavior.
2.3 Service Improvement
We analyze data to enhance our Sites, services, and user experience by:
Studying usage trends and interactions on our Sites.
Conducting research to improve our offerings.
2.4 Legal Compliance and Protection
We use your information to:
Comply with legal requirements and respond to subpoenas or court orders.
Protect our legal rights and defend against legal claims.
Prevent fraud or illegal activities and ensure the security of our Sites.
3. Information Sharing
3.1 General Principle
We value your trust and are committed to protecting your privacy. We share your data only in line with this Policy.
3.2 Third - Party Service Providers
We may disclose your personal information to third - party service providers who help us deliver services. These providers may be involved in:
Managing customer databases.
Sending emails.
Conducting marketing and data collection.
Providing data storage and analysis.
Preventing fraud.
Offering customer support.
All third - party providers are required to maintain strict confidentiality and use your data only for the specified purposes.
3.3 Business - Related Sharing
We may share information to support our business operations and optimize our services.
3.4 Business Changes
In case of business changes, such as mergers, acquisitions, or asset sales, your personal information may be shared as part of the process.
3.5 Legal Requirements
We may disclose your information if required by law, for example, to cooperate with law enforcement investigations or protect against misuse or unauthorized access.
4. Cookies and Tracking Technologies
4.1 Function of Cookies
Our Sites use cookies and similar technologies to collect information about your browsing habits. Cookies are small data files stored on your device that help us:
Remember your preferences and settings.
Analyze website traffic and usage patterns.
Improve user experience and personalize content.
4.2 Cookie Settings
You can adjust your browser settings to reject cookies or receive notifications when cookies are sent. However, some features of our Sites may not work properly without cookies.
5. Data Security
5.1 Security Measures
We implement reasonable measures to protect your personal information, including:
Using encryption for the secure transmission of sensitive data.
Employing access control systems to limit data access.
Regularly updating security systems to prevent unauthorized access or breaches.
5.2 Security Limitations
No internet data transmission can be guaranteed to be 100% secure. By using our Sites, you acknowledge that we cannot ensure the absolute security of your information, and you transmit data at your own risk.
6. Data Retention and Your Rights
6.1 Data Retention Policy
We will retain your personal information only for as long as necessary to achieve the purposes described in this Policy, unless a longer retention period is required by law or for legitimate business reasons.
6.2 Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Correct any inaccurate or incomplete information.
Right to Erasure: Request the deletion of your personal information under specific conditions.
Right to Object: Object to the processing of your data for certain purposes, such as direct marketing.
Right to Portability: Request the transfer of your data to another service provider in a structured format.
7. Third - Party Links
Our Sites may contain links to third - party websites or services. We are not responsible for the privacy practices of those sites. This Policy applies only to the information we collect. We encourage you to review the privacy policies of any third - party websites you visit.
8. Policy Updates
We may update this Privacy Policy periodically. If significant changes are made, we will notify you by posting a notice on our Sites or sending an email to the address you provided. The date of the latest revision will be shown at the top of this page.
9. California Privacy Disclosures (CCPA)
These disclosures are applicable only to California residents and provide additional details on how we collect, use, disclose, and process personal information in accordance with the CCPA.
9.1 Your Rights Under the CCPA
As a California resident, you may have the following rights, subject to certain limitations:
Right to Know: Request information about the personal information we have collected, used, or disclosed in the past 12 months.
Right to Request Deletion: Request the deletion of your personal information, with some exceptions.
Right to Opt - Out: Opt out of the sale of your personal information to third parties.
9.2 Exercising Your Rights
To exercise any of these rights, please contact us using the information below. We may need to verify your identity before processing your request.
10. Contact Us
If you have any questions, concerns, or want to update your personal information or exercise your rights, please contact us at:
Email: [email protected]
By using our Sites, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you disagree with any part of it, you should stop using our Sites.